Insurance Claims

Besides physical repair and ramification, we also provide insurance claims services. With over 25 years of experience, we have perfected our knowledge in insurance claims and see through it that your claim is handled quickly and fairly. Our mandate is to sort out all processes to be taken from the time of issuing the claim, to the time of reaping the benefits.

Step-by-step Guide

Reporting and initiating the claim after an accident should be the last thing on your mind. After the event occurs and no settlement or agreement has been reached at, it is our duty initiate the claim. After which, the insurance company sends in a letter (reservation of rights) to approve the claim has been received. The insurance company sends an actuary to determine and assess the legitimacy of the accident. This is followed by negotiation of the amount to be compensated to you. During all this process, we are the one in control of all the important procedures but it is you with the last say.

Agent Services

For any issues with the insurance claim, we provide professional agent services where we communicate directly to the representative of the insurance company, such as the ombudsman. With our professional insurance specialists, you could end up saving a lot of money when one involves a lawyer in case of misunderstanding.

We provide clear-cut advice on what should be done and at what specific stage of the insurance claim. In the event of a rented car accident, our role will be to help you arrange all the minute details of the insurance claim.